Privacy Policy
Last Updated: 3/1/2026Customer Experience Design and Development (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our music label management platform and related services.
1. Information We Collect
Account Information: When you create an account, we collect your email address, name, and authentication credentials. When you connect third-party services like Notion, Spotify, Dropbox, or other music platforms, we collect the necessary OAuth tokens and basic profile details to enable these integrations.Music Content and Metadata: We store and process the music-related data you upload or sync through our platform, including track information, album details, artist data, audio files, and associated metadata (ISRC codes, release dates, etc.).Usage Data: We collect information about how you interact with our platform, including features used, API connections made, sync operations performed, and system performance data to improve our services.Payment Information: For billing purposes, we collect payment information through secure third-party processors (Stripe). We do not store complete payment card details on our servers. Subscriptions are managed at the label owner level, meaning label owners pay for subscriptions that benefit their entire team. Team members do not need individual subscriptions to access Pro features if their label owner has a Pro plan.2. How We Use Your Information
Service Provision: We use your information to provide, maintain, and improve our music label management services, including data synchronization across platforms like Notion, Spotify, Dropbox, and other music distribution services.Platform Integrations: Your authentication tokens enable us to sync data with third-party platforms you've connected, respecting the permissions you've granted.Audio Processing: We may process audio files for analysis, organization, and metadata extraction to enhance your catalog management experience.Communication: We may send you service-related notifications, updates about new features, and responses to your support requests.Service Enhancement: We analyze usage patterns to understand how our tools are used and to develop new features for music label management.3. Information Sharing
Label-Based Collaboration: Our platform uses a label-based subscription model where label owners create workspaces and can invite team members. When you join a label as a team member, the label owner and other members with appropriate permissions may access and manage shared label data including artists, tracks, albums, and related content. Your individual account information (email, password) remains private and is never shared with other label members. Label owners are responsible for managing their team's access and permissions.Third-Party Integrations: When you connect external services (Spotify, Notion, Dropbox, etc.), we share relevant data with these platforms as necessary to provide the integration features you've requested.Service Providers: We work with trusted service providers for hosting, analytics, payment processing, and other technical services. These providers have access only to the information necessary to perform their functions.Legal Requirements: We may disclose your information if required by law, court order, or governmental request, or to protect our rights and the safety of our users.Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.4. Data Security and Storage
Security Measures: We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication protocols, and regular security audits.Data Retention: We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your data at any time, subject to legal requirements.International Transfers: Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.5. Your Rights and Choices
Access and Control: You can access, update, or delete your personal information through your account settings or by contacting us directly.Data Portability: You can export your music catalog data and metadata in standard formats at any time.Integration Management: You can disconnect third-party integrations at any time through your settings, which will revoke our access to those platforms.Marketing Communications: You can opt out of promotional emails at any time, though we may still send service-related notifications.6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze platform usage. You can control cookie settings through your browser, though some features may not function properly without certain cookies.7. Children's Privacy
Our services are not designed for or directed at children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.8. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes through our platform or via email, and the updated policy will include a new “Last Updated” date.9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:Customer Experience Design and DevelopmentEmail: info@ced.devWe will respond to your inquiries within a reasonable timeframe and work to address any concerns you may have.